FAQ
What are your office hours?
I am currently available on Wednesdays from 9:30 AM to 8 PM. My evening appointments tend to book up quickly so it is recommended that you schedule these appointments in advance.
What if I have to cancel an appointment?
I require at least 24 hours cancellation notice so that you are not charged the regular counselling fee. If you cancel with less than 24 hours notice and I am able to fill your cancelled appointment time with another client, then you will not be charged the assessed fee. In the event of an unavoidable medical emergency, all charges will also be waved.
How soon can I see you?
I am usually able to see new clients within one to two weeks. When you first contact me, I will set up a time for us to meet to discuss your issue. I do not provide telephone "crisis" counselling. In order for me to provide the best service possible, it is important that we meet face-to-face.
How much does it cost to see you?
My fee is based on the recommended fee schedule set out by my professional association. I charge $100 per 50-minute session. An additional 12% for HST is added on top of my regular fee.
How many times will I have to meet with you?
This will vary depending on the reason you are seeking counselling. Some issues can be resolved within two to three hourly sessions while other issues require more. Please contact me through email for an estimate number of counselling sessions.
How often will I be seeing you?
I recommend either weekly or bi-weekly appointments. This provides consistency and allows for resolution of the issue in a timely manner. Monthly appointments are appropriate in some circumstances such as for routine follow-up.
What payment methods do you accept?
I accept both cash and cheques. There is also the option to pay through debit or credit for appointments before 5 PM.
When do I pay?
Payment is collected at the end of each hourly session. For appointments before 5 PM, payments are made at the front desk reception area. After 5 PM, I will collect payment directly. You will be issued a receipt after all payments, which you can then use for reimbursement from your extended medical plan (if applicable).